Topic outline

  • HSM 303: Introduction to Health Systems Management

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    This is a level three module suitably done after you have done Community Health Module. This module has three units and requires a total of atleast 30 hours or 3 credit hours to complete. 

  • a)  Introduction

    The greatest asset of health care organizations is the collective and individual knowledge and intelligence of their employees and nurses/clinical are among the health care providers called “ Knowledge workers” because the services they provide is based on specialized expertise and complex decision making hence the importance of investing in human resource.


    organisation of healthcare services

    b) Unit Objectives

    By the end of this unit, you will have achieved the following objectives;

    1. Describe the importance of human resource management.
    2. Explain human resource planning
    3. Describe motivation at work
    4. Explain conflict and conflict resolution
    5. Describe collective bargaining
    6. Describe performance appraisal

    Topic Learning Outcomes

    c) Unit Learning Requirements
    To proficiently complete this unit, you ought to make sure you spend quality time and purpose to;

      1. Carry out all tasks within the sections and subsections
      2. Participate in discussion forums as and when they are scheduled.
      3. Participate in chat sessions as and when they are scheduled.
      Learning requirements