EMO 212: Emergency Medical Operations

Introduction

The greatest asset of health care organizations is the collective and individual knowledge and intelligence of their employees and nurses/clinical are among the health care providers called “ Knowledge workers” because the services they provide is based on specialized expertise and complex decision making hence the importance of investing in human resource.

HUMAN RESOURCE MANAGEMENT CONCEPTS

Human Resource Management

• Human resource management (HRM) is the strategic and coherent approach to the management of an organization's most valued assets
• The people working there who individually and collectively contribute to the achievement of the objectives
• Human Resource: This is any individual employed by the organization

Performance management 

• All that mediates the interactive process between work motivation of the individual the performance rewards and development opportunities provided by the organization (Frank 1998).

Staff development 

It’s the process of orientation, in-service education, and continuing education to promote the development of personnel within any employment setting consistent with the goals and responsibility of the employer ( Refers to both professional and non- professional staff

Orientation

Introducing new staff members to the philosophy goals, policies, procedures role expectations, physical facilities, and special services in a work setting

In-service education 

Learning of experiences provided in the work setting to assist staff in performing their assigned functions

Continuing education 

Educational programmes that consists the concepts, principles, research or theories related to profession that build on previously acquired knowledge, skills and attitudes 

Strategic Human Resource Management

This is the linking of HRM strategic goals and objectives in order to improve business strategy. That strategy then provides the framework that guides the design of specific HR activities such as recruiting and training